Shipping policy
Last updated: August 11, 2026
This policy covers retail orders placed on goodcup.ph. Wholesale orders through supply.goodcup.ph follow a separate shipping policy.
Within the Philippines
| Zone | Delivery time | Courier |
|---|---|---|
| Cebu City (Cebu City, Mandaue City, Lapu-Lapu City) | 2-3 business days | Local delivery, Monday to Saturday, 10 AM to 4 PM |
| Cebu Province | 5-7 business days | J&T Express |
| Metro Manila | 5-7 business days | Flying Tigers Express, daily shipping |
| Outside Metro Manila & Other Provinces | 5-7 business days | J&T Express, daily shipping |
Express Shipping
Express delivery takes 2-3 business days and is available only in select cities and municipalities:
- Bohol: Baclayon, City of Tagbilaran, Corella, Cortes, Dauis, Panglao
- Davao City
- Iloilo: Alimodian, Cabatuan, City of Iloilo, City of Passi, Leganes, Leon, Oton, Pavia, Pototan, San Miguel, Santa Barbara, Tigbauan, Zarraga
- Ozamiz City
- Cagayan de Oro City
- Negros Occidental: City of Bacolod, City of Silay, City of Talisay
- Dumaguete City
- Rizal: Angono, Baras, Binangonan, Cainta, Cardona, City of Antipolo, Jala-Jala, Morong, Pililla, Rodriguez, San Mateo, Tanay, Taytay, Teresa
- General Santos City
- Surigao del Norte: Alegria, Bacuag, City of Surigao, Claver, Dapa, Del Carmen, General Luna, Gigaquit, Mainit, Malimono, Pilar, Placer, San Benito, San Francisco, San Isidro, Santa Monica, Sison, Socorro, Tagana-An, Tubod
- Dipolog City
- Zamboanga City
If your area isn't listed here, standard shipping timelines apply.
Tracking your order
Once your package is on its way, we'll email you your tracking details.
International orders
Reach out to us on our socials or at support@goodcup.ph and we'll help you with a shipping quote.
Questions or concerns
Our fulfillment center operates Monday to Saturday, 9 AM to 5 PM. For delivery questions, delays, or concerns, email us at support@goodcup.ph and we'll take care of it.